"During the merger, which led to the creation of the St. Lucas
Andreas Hospital in Amsterdam, I held an executive position at the construction
office. Even before the architects started their activities, I was talking to
doctors and nurses about how they were used to working, what they would like to
change and what their needs were ... This therefore meant that I got to speak
to the staff of all the hospital's departments. At AMPC an important part of
our work is also listening to hospital staff and then using the information to
the fullest. The foundations which were laid during that period, also in terms
of know-how about how hospitals are organised, have proved to be extremely
useful in my activities at AMPC.
What I really like about our work is that we turn ideas into reality. We
start with a (financial) plan, a drawing or a room book and then see it grow
under our hands. This means that we are literally creating something, often in
areas where small things can mean great progress. This is also the main theme
in our work: structural improvement of the healthcare sector. We are very
practical attitude: just delivering a report is not enough for us. Realising
projects, that is what it is all about. Even when we do not carry out the realisation ourselves.
Furthermore, one of our spearheads is that we make the people on the
ground responsible for the project. Local people need to take over and be
self-supporting in running the hospital or department. This is why we do not
stop at installing a new MRI scanner, but also coach the doctors and
specialists in using the equipment. We train them, stay in touch in order to
learn how the department is doing and carry out a thorough project evaluation.
Only then can we be sure that the investment has been effective and was
therefore worth the effort.
We are knowledgeable about the entire chain: from the business and
financing plan up to implementation, training, after-care and evaluation. This
is essential if we want to be able to do our job well, also when we are asked
to take responsibility for just one segment of the chain. But I believe that the
personal attitude of our consultants and our intense involvement in what we do contribute
towards the success of our projects as well. You go to an area with an ultimate
wish: would it not be great if there was a first-class hospital here in four
years’ time. We know that getting there takes a long time, but we know how to
get there. We know where the bottlenecks are and make sure that we minimise the
risks in advance. In doing so we look two steps ahead of others.
The level of healthcare differs greatly from country to country, but in
my eyes the end result is the same: a successful clinic or hospital. In some
countries you simply have to produce different and sometimes new solutions.
This is usually also a matter of analysing the problem properly. I see that as
a challenge, something that really makes the job enjoyable."